Effective 16 September 2026

Privacy Policy

This Privacy Policy explains how LXTECH PTE. LTD. ("LXTECH", "we", "us", or "our") handles personal data when you visit tikteam.app, contact us, or use a TikTeam mobile application or related service.

1. Information we may collect

Depending on the service you use, we may collect:

• information you provide when contacting us, such as your email address and message;
• account or profile information when a product requires an account;
• device, application, diagnostic, crash, and usage information needed to operate and improve our services;
• information required to provide a feature that you choose to use, with notice or permission where required.

2. How we use information

We may use personal data to:

• provide, maintain, secure, and improve our applications and services;
• respond to questions, support requests, and other communications;
• diagnose technical issues and prevent fraud, abuse, or security incidents;
• comply with applicable law and enforce our legal rights.

3. Disclosure and service providers

We may share information with service providers that support hosting, analytics, customer support, security, or other operational functions. We require such providers to handle information only for authorised purposes. We may also disclose information when required by law. We do not sell personal data.

4. Data retention and security

We retain personal data only for as long as reasonably necessary for the purposes described above or as required by law. We use reasonable administrative, technical, and organisational safeguards, but no method of transmission or storage is completely secure.

5. International transfers

Our service providers may process information outside Singapore. Where required, we take reasonable steps to ensure that transferred personal data receives a standard of protection comparable to applicable legal requirements.

6. Your choices and rights

Subject to applicable law, you may request access to or correction of your personal data, withdraw consent, or ask questions about our data practices. Some service functions may no longer be available after consent is withdrawn or data is deleted.

7. Children's privacy

Our services are not directed to children unless a specific product says otherwise. If you believe a child has provided personal data without appropriate authorisation, please contact us.

8. Changes to this policy

We may update this Privacy Policy from time to time. The effective date shown above indicates when this version became effective.

9. Contact us

For privacy questions, requests, or complaints, email contact@tikteam.app.